Terms and Conditions
Welcome to Vitallie Air! These terms and conditions ("Terms") govern the use of our air charter brokerage services ("Services"). By using our Services, you agree to abide by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
Introduction
- Vitallie Air acts as an air charter broker, facilitating the booking of charter flights on behalf of clients ("Charterers").
- We collaborate with licensed air carriers to arrange charter flights tailored to our clients' needs.
- All flights are subject to availability and the terms and conditions of the air carrier providing the aircraft.
- Vitallie Air does not own, manage, or operate any aircraft fleet.
Booking Process
- Charterers may request a charter flight through our online platform, or by contacting our customer service team.
- We will provide a customized quote for the requested flight based on available options and client preferences.
- Upon acceptance of the quote, the Charterer must provide payment in accordance with our payment terms.
Payment
- Payment for charter flights is due in full at the time of booking unless otherwise agreed upon in writing.
- Prices quoted are subject to change until the booking is confirmed and payment is received.
Cancellation and Refunds
- Charterers may cancel a booking subject to the cancellation policy of the air carrier and any applicable fees.
- Refunds, if applicable, will be processed in accordance with the cancellation policy and may be subject to deductions for fees and expenses incurred.
Limitation of Liability
- Vitallie Air acts solely as a broker and does not assume liability for the acts or omissions of the air carriers providing charter services.
- We do not guarantee the availability, safety, or quality of any charter flight arranged through our Services.
- Our liability is limited to the fees paid for our brokerage services and does not extend to any damages or losses incurred during the charter flight.
Applicable Law
- These Terms shall be governed by and construed in accordance with applicable law.
- Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts as determined by applicable law.
Amendments
- We reserve the right to amend these Terms at any time without prior notice.
- Amendments will be effective upon posting on our website or notifying Charterers directly.
- Continued use of our Services after amendments constitutes acceptance of the revised Terms.
Compliance with Regulations
- Vitallie Air operates in accordance with applicable regulations, including 14 CFR Part 295, governing air charter brokerage services.
Representation and User Responsibility
- By using our Services, you confirm and warrant that you have reached the legal age required to enter into legally binding agreements in our jurisdiction.
- You further confirm and warrant that all information provided to Vitallie Air is accurate and truthful.
Right to Refuse Services
- Vitallie Air reserves the right to refuse to provide its services to any person or entity at its discretion.
Contact Information
- For inquiries or assistance regarding these Terms or our Services, please contact us at info@VitallieAir.com.