Privacy Policy

At Vitallie Air, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our air charter brokerage services ("Services").

Information We Collect

We collect personal information you provide directly to us when you use our Services, such as when you request a charter flight or communicate with our customer service team. This information may include:

  • Contact information (e.g., name, email address, phone number)
  • Payment information (e.g., credit card details)
  • Travel preferences and requirements
  • Other information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Facilitate and manage charter flight bookings
  • Process payments and provide related customer service
  • Communicate with you about your bookings and account
  • Customize and improve our Services
  • Comply with legal and regulatory requirements

Information Sharing and Disclosure

We may share your personal information with:

  • Licensed air carriers to arrange charter flights
  • Service providers who assist us in providing our Services (e.g., payment processors, customer support)
  • Legal and regulatory authorities as required by law or to protect our rights

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be among the assets transferred. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information.

Data Security

We implement reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. While we implement industry-standard security measures to protect your personal information, it's important to note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to safeguard your data, we cannot guarantee absolute security against unauthorized access, disclosure, alteration, or destruction.

Your Choices

You can choose not to provide certain information, but this may limit your ability to use some features of our Services.

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child under 18 has provided us with personal information, please contact us, and we will take steps to delete such information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@VitallieAir.com.